Most people trying to improve focus on what they need to start doing. But they're only working half the equation. The old habits are still running in the background, cancelling out the new ones. When you stop the behaviours working against you at the same time as starting the ones that will help you, the results don't just improve — they accelerate.

Feedback doesn’t have to be awkward. Learn how to give and receive it effectively, separate fact from emotion, and use it to grow personally and professionally.